Personality Dimensions

During this fun and interactive workshop your team will develop an understanding of self and others; enhance their ability to communicate with and understand individuals of all temperaments; improve relationships with clients, co-workers and friends; and build strong interpersonal relations. Personality Dimensions is based on leading-edge research into human motivation and behaviour.

Workshop Participants will:
• Learn about their own personality characteristics, strengths and qualities
• Understand the people around them better
• Improve their communication skills with clients, co-workers and friends
• Improve their leadership skills
• Improve their problem solving and conflict management skills

Work Less and Achieve More with Effective Time Management

You have 24 hours every day, seven days every week… that’s a total of 168 hours each week to do all you need to do in your life. Do you spend your time the most effective way possible? We can’t manage time, but we can manage what we do with our time… spend it carelessly or invest it wisely. In this workshop you will learn how to evaluate your current time management and learn how to organize your time effectively and balanced, reducing stress in your life and improving your productivity.

Effective Marketing 101 – Easy to Implement Marketing Ideas that Work

Marketing is a necessary part of growing your business, but often the budget is not unlimited. What should you do and what will give you the best results? The secret to success is having a plan and reviewing it frequently. During this workshop you will be reviewing your current marketing strategies and look ahead to what you can do to effectively market to both your existing client base as well as to new prospects.

Sales for Non-Sales People

SALES is a 5-letter word that is perceived negatively by many, and even feared by some. “I don’t like to sell” or “I don’t like to be pushy” are all too common comments when it comes to sales.

In this program, attendees are encouraged to forget the image of the “pushy sales person” and embrace this new image: of a caring, competent and confident leader, committed to creating win-win situations.

Service Excellence

When a customer comes through your door, you goal should not be to serve them only once. During this workshop, you will take your customer service to the next level and learn about what will keep your customers coming back again and again.

What is it that constitutes an exceptional service experience? The word experience is crucial here. The environment has to be positive and uplifting or quiet and calming, depending on what they need, the the service must be comfortable and engaging.

Speak with Confidence

Did you know that the majority of people rank the fear of public speaking higher than the fear of death? Armed with the powerful techniques taught in this workshop, you don’t have to fear  anything when it’s your time to stand up in front of a group and give a presentation. You will learn how to make those butterflies in your stomach “fly in formation” and how to become a powerful presenter who has the confidence to speak anytime, anywhere.

Speak with Confidence (as above)
+ Winning PowerPoint Presentations

In addition to learning how to be a confident presenter, we will also spend time specifically on using PowerPoint.
While it’s easy for anybody to create a presentation in PowerPoint, it takes real skill to create a GREAT presentation. You will learn techniques that will help you to prepare and give a PowerPoint presentation that’s not only functional and stylish, but will also keep your audience interested in what you have to say.